'Primary Networks Group' - One Business - Always Looking To Add Value For Our Clients

Primary Partner and Goldstar Group

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Our Two Strategic Support Divisions

Primary Partner
 
Designed for small to medium size businesses from 5 to 1000 users.  This service offers clients a pre-agreed level of support by way of remote diagnostics and telephone help desk.  An upgrade service includes optional engineer on site visits or even resident on-site engineers on larger sites or multi campus sites.
 
Service plans are typically anything from 6 months to 5 years and all are upgradeable at any time.
 
More information to follow.
 
To register your interest in this service, please use the Enquiry Form.

Goldstar
 
Differing from its sister business Primary Partner, Goldstar is an 'on demand' support arm working on a 'payment by incident basis'. After a simple registration process*, we provide login and password details to ensure your company is registered with us.
 
In summary, we work on the basis that if we can't resolve the issue within a given time period then there is no charge but if we do provide a fix then we work on a time basis and charge accordingly. 
 
This service will suit smaller companies who have a certain degree of technical knowledge but need to keep expensive support contract costs to a minimum.
 
All Goldstar registered clients can upgrade to a Primary Partner maintenance contract at any time and will receive a 10% discount off standard quoted prices.
 
* a one off registration fee of £29.95 is applicable.
 
More details to follow shortly.
 
To register your interest in this service, please complete the Enquiry Form.

For further information on either of these services, please call us on 0845 230 6688
or complete the Enquiry Form.

 
 
 
 
 
Tel. 0845 230 6688 | Email: sales@primarynetworksgroup.com
 
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Copyright 2009 © Primary Networks Group is a trading name of Primary Network Products (UK) Ltd. a Private Limited Company. Registration no. 5529842